Their TED talk included these points:
10 Ways to have a better conversation with Celeste Headlee
https://www.ted.com/talks/celeste_headlee_10_ways_to_have_a_better_conversation
1. Don't Multi-Task when communicating
2.Don't Lecture or Pontificate
3. Use open ended questions
4. Go with the Flow
5. Sat you don't know when you don't
6. Don't equate your experience with theirs
7. Try not to repeat yourself
8. Stay out of the details
9. Listen
10. Be brief
Their teaching was very effective. They also shared their own acronym: SCALE- and discussed it with good principles. Smile Conscious Approbation Language Eye Contact |
Awesome TEDtalk and bike training!
ReplyDelete